.Five9 (FIVN) has been actually awarded the 2024 Aragon Analysis Advancement Award for Artificial Intelligence Get in touch with Centers as well as named an Innovator in two Aragon Investigation Entire world reports: artificial intelligence Representative Operating Systems in the ICC, 2025, and also Intelligent Get In Touch With Facility, 2025. The firm was acknowledged as the best key vendor in the AI Representative Operating systems report.At the core of Five9’s development is their vision for The brand new CX, where AI Agents as well as AI-empowered Human being Professionals team up to deliver hyper-personalized consumer adventures. The company just recently offered new advancements including Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s visionary use of innovation in market development as well as interruption.Five9 (FIVN) ha ricevuto il premio Aragon Research Development Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Analysis Planet: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand-new CX, jumped Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Analysis Technology 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Analysis World: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 pour les Centres de Connect with AI et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Research Planet: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Facility de Connect with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The brand-new CX, ou00f9 Representatives artificial intelligence et Agents Humains soutenus par l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et Los Angeles disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research Innovation Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Analysis Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Sight fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was likewise named a Forerunner in The Aragon Research Study Planet for Artificial Intelligence Agent Platforms in the ICC, 2025 and Aragon Research Study Globe for Intelligent Contact Facility, 2025. SAN RAMON, Calif.– (SERVICE CORD)–.
Five9 (Nasdaq: FIVN), supplier of the Intelligent CX System, has been called a winner of the 2024 Aragon Study Technology Honor for Artificial Intelligence Call Centers. Additionally, Five9 has actually been named an Innovator in two Aragon Investigation World documents: artificial intelligence Representative Operating Systems in the ICC, 2025, as well as Intelligent Get In Touch With Facility, 2025. This awareness from Aragon Research study underscores Five9’s posture as an innovator in AI-elevated CX.
The Artificial Intelligence Agent Platforms in the ICC, 2025 file roles Five9 as the most
strategic vendor ranked in
the file, recognizing Five9 s calculated sight for AI-driven advancement in CX. At the core of this particular advancement is Five9’s perspective for The brand new CX where AI Brokers as well as AI-empowered Person Brokers collaborate to supply hyper-personalized, straightforward customer adventures. By encouraging services to deliver transformative customer interactions while lowering prices as well as boosting performance, Five9 is actually setting new standards for AI-powered solutions in the get in touch with center market.
AI is actually foundational for developing exceptional consumer experiences, and our team are actually recognized to be identified through AragonStudy as ingenious for our attempts to push the intelligent call center forward, mentioned Jonathan Rosenberg, Main Modern Technology Police Officer and also Director of AI, Five9. Our focus has been, as well as will continue to be, helping services deliver those knowledge along with simple resources and also functionalities. Along with each brand-new development, we take a progression for each Five9 as well as for the sector overall.
The Aragon Analysis Advancement honor determines companies leveraging ideal use technology to certainly not merely adapt as markets change, but to definitely disrupt and update how their markets will progress. Five9 was actually formally presented along with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research study awards event.Five9’s dedication to innovation, especially its sight for blending AI Professionals as well as AI-empowered Human Being Agents, is actually establishing a brand new specification for exactly how companies can easily deliver hyper-personalized and smooth client knowledge, said Jim Lundy, Creator, Chief Executive Officer and also Lead Analyst, Aragon Research. This honor as well as report recognition builds on Five9’s devotion to providing AI developments for CX.
Earlier this year, the business presented new developments, featuring Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Representatives, that enhance the technique providers move toward CX, steering much better results for each customers and representatives. About Five9. The Five9 Smart CX System, powered by Five9 Brilliant AI, delivers a detailed rooms of options to energy AI-elevated customer adventures that supply better service results and Take Delight to CX.
Our unified cloud-native offering makes it possible for hyper-personalized customer expertises and additional equipped workers, making every client communication even more hooked up, simple, as well as individual. Relied on by 2,500 +clients as well as 1,400+ companions around the globe, Five9 combines the energy of AI, our platform, and also our folks to drive AI-elevated CX.For additional information, browse through www.five9.com. Interact along with our team @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Analysis, Inc. and/or its own Affiliates. All Legal rights Booked.
The identification of an Aragon Research award winner is not a recommendation through Aragon Investigation of any supplier, product, or even solution. View resource model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Director. Press@five9.com. Resource: Five9.
FAQ. What primary awards carried out Five9( FIVN) win in 2024 from Aragon Study? Five9 won the 2024 Aragon Research Study Advancement Award for Artificial Intelligence Call Centers as well as was named a Leader in 2 Aragon Research study Planet files: AI Representative Operating Systems in the ICC, 2025, and also Intelligent Get In Touch With Facility, 2025.
What new AI products performed Five9( FIVN) launch in 2024? Five9 offered Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Brokers to enhance consumer experience monitoring.Exactly how performs Five9’s( FIVN )NEW CX eyesight influence customer support? Five9’s brand-new CX vision integrates artificial intelligence Professionals with AI-empowered Human Agents to provide hyper-personalized, easy customerexperiences while reducing expenses as well as improving productivity.
What was actually Five9’s( FIVN) calculated opening in the Aragon Study Globe 2025 report? Five9was set up as the most critical merchant in the artificial intelligence Broker Platforms in the ICC, 2025 record, acknowledging their strategic vision for AI-driven innovation in CX. When did Five9( FIVN) receive the AragonResearch Innovation
Award
?
Five9 was formally introduced with the award on December 10, 2024, at the Aragon Transform 2024 awards event.